Frequently Asked Questions
Sende Gitmelisin is located at the following address: . You can find location details on our reservation page or our contact page.
Accommodation rates may vary according to the selected villa or bungalow, reservation date, season, weekday/weekend, and demand density. You can view current prices instantly via the reservation system.
The prepayment specified in the system is collected for the reservation to be finalized. The remaining payment is paid on the date specified during the reservation or on the day of arrival. You can pay securely by wire transfer/EFT; the credit card (Virtual POS) option appears on the reservation screen when it is available.
The maximum guest capacity of each accommodation unit may vary. The maximum number of people is specified on the detail page of the relevant accommodation unit. Exceeding the maximum number of people is not possible due to security and business policies.
The number of rooms and bed arrangement of our accommodation units may vary depending on the villa. Detailed information is available on the page of the relevant accommodation unit.
Yes. All our accommodation units have a private swimming pool, isolated from the outside, for your exclusive use. Our pools are not shared and are exclusive to you throughout your stay.
Yes. Small breed pets are accepted in suitable accommodation units for an extra fee. You can contact us before reservation for detailed information.
Our accommodation units are cleaned in accordance with professional cleaning standards before each guest and checked by our team.
There are markets, restaurants, cafes, and basic needs points near our facility. Within a few minutes by car, you can easily reach businesses where you can meet your daily needs.
Free cancellation is possible within the first 24 hours after reservation, provided there are at least 30 days remaining until the check-in date. Subsequent cancellation and date change terms are described in detail on our Cancellation and Refund Policy page.
Yes, free, secure, and private parking space is available on-site for our guests.
Our accommodation units are equipped with fire safety equipment and necessary precautions are taken for facility security. Security practices may vary depending on the features of the relevant accommodation unit.
Clean bed linen, towels, and basic accommodation needs are prepared before your arrival.
Thanks to the wide garden area, kids playground, and shallow pool section, an environment where families can stay comfortably is offered. Children's use of the pool and open areas must be under parental supervision.
Minimum stay duration may vary according to seasonal occupancy, weekends, official holidays, and campaigns. The current minimum number of nights is displayed on the reservation screen.
You can quickly reach many touristic spots such as Sapanca Lake, Kartepe Ski Center, Maşukiye, Ormanya Natural Life Park, Glass Terrace, Kırkpınar, and hiking trails in the region.
Yes. Up-to-date photos, detailed descriptions, and amenities for each accommodation unit are available on our website. You can also view our current posts on our Instagram accounts.
Check-in time to our accommodation units is 14:00 at the earliest, and check-out time is 11:00 at the latest. Different check-in or check-out requests can be evaluated depending on availability.
The heated pool feature is only offered in accommodation units with this facility. The heating status and usage periods are specified on the detail page of the relevant accommodation unit.
Breakfast is not included in our stays. Each unit has a fully equipped kitchen, so you can easily prepare your own breakfast. Basic kitchen equipment is provided; food items are not.